What are the different room types?
Twin/Double Standard. This is a room to sleep two adults in a room with either a twin or double bed. If three adults stay in the room there may be three single beds or two single beds and a fold o ...
- What is the Difference Between Self Catering and Room Only?
If an apartment offers Self Catering and Room Only options, a standard room will not include any catering facilities.
- When I perform a search for one apartment it gives me options for a studio and an apartment, but when I search for two apartments it only gives me the option for one room type. Why is this?
This may happen when two suppliers provide us with different room types at the same hotel, but one of the suppliers has availability for one room and not two.
- Is the price displayed per person or per room?
All prices displayed at the confirmation stage are per room. The total price is displayed on the final payment page.
- What should I do if I have booked several rooms, but my voucher only shows one?
Each room booked will be issued with a separate voucher, please scroll through the email to see each voucher.
- What is a lead passenger and what are they required to do?
The lead passenger can be any one of the people travelling. Lead passengers will be required to present the transfer vouchers and a form of identification to the driver or representative.
- What food and drink is provided when I book All Inclusive?
Three meals a day along with locally produced alcoholic and non-alcoholic beverages are generally provided, including tea, coffee and water. Daytime snacks, branded spirits and A La Carte dining ...
- If I would like to book a sea-view room but one is not available in the search results for a specific hotel what should I do?
You can request for a sea-view in the 'Additional Information' section of the booking page. It is important to note that additional requests are at the discretion of the hotel.
- How do I include infants in my booking?
When performing a booking on the site, infants should be entered as a note on the booking page, in the 'Additional Info' field as they are not charged for. Cots are also requested at this stage a ...