Can I make changes or cancel my flight booking?
Yes although cancellation, amendment or name change fees will apply. These will vary depending upon the airline. For amendments please complete the form on our website Alpharooms.com.
- How can I make amendments to bookings?
To amend a booking you can log into 'My Account' and amend the booking from there, or contact our Customer Services department on 0871 911 0030.
- Can I make a booking using two cards?
At the time of booking we can only accept payment on one card, however if you a pay a deposit at the time of booking, you can pay the final balance across multiple cards.
- Why do emails come from email@alpharooms.net?
While our emails read 'alpharooms.com' in the 'from' address the sender address for all alpharooms.com emails is email@alpharooms.net. This is not the reply address but a separate server which we ...
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While we are doing our best to ensure our newsletters are delivered to your inbox, your email account may have added us to your junk folder by default. Make sure you check your junk folder for our ...
- I want HTML emails but I can’t see the images in my inbox
Receiving an email isn’t always easy. Your email provider will always ask you if you trust who the email is from before it allows you to see images. Even if you have added us to your addre ...