How do I include infants in my booking?
When performing a booking on the site, infants should be entered as a note on the booking page, in the 'Additional Info' field as they are not charged for. Cots are also requested at this stage a ...
- What are the child ages used on your site?
As all hotels differ slightly in policy, we operate a generic child age, between two and 12 years.
- At what age do you class children as adults?
If the child turns 13 before the last day of the holiday they are classed as an adult.
- What are the different room types?
Twin/Double Standard. This is a room to sleep two adults in a room with either a twin or double bed. If three adults stay in the room there may be three single beds or two single beds and a fold o ...
- Why is the price originally quoted different from the final price?
The first price is an estimated price and the second is the confirmed price. The estimated price is based on the arrival date and does not take into account the ages of any children travelling an ...
- What do I put in the 'Other Requests' box on the booking page?
The 'Other Requests' box is for any requests you may have relating to your transfer. This is a good place to mention whether you are travelling with young children, if any of your party have a di ...
- Do children count as passengers?
Yes. All passengers must be counted regardless of age.
- Do infants count as passengers?
Yes. All passengers must be counted regardless of age.
- If I book a child seat will this definitely be provided?
Child seats are mandatory in most countries and must be requested at the time of booking. Although instructions will be provided you will be required to fit the child seat yourself. For older chil ...
- Can my child travel unaccompanied?
A child who is travelling without the accompaniment of an adult over the age of 18 years is considered by the airlines as an unaccompanied minor. In general, airlines have age restrictions (childr ...
- When do I need a passport for a child?
From 5 October 1998, children under 16 have been required to hold their own passports. Children already included on a parent's passport are not affected by this change and can continue to travel o ...