Receiving an email isn’t always easy. Your email provider will always ask you if you trust who the email is from before it allows you to see images. Even if you have added us to your address book and safe list some email providers don’t allow images. Look below for our suggestions on how to get your email looking pretty again.
Remember, different ISP’s have different filter mechanisms. For example if you are using Hotmail Live you will have different filter mechanisms to the standard Hotmail account, we recommend you visit your help tool within your email provider if our tips don’t help. If you continue to struggle with your emails click the link at the top of the email “Problems viewing”.
Microsoft Office Outlook 2003 & 2007
1. Visit your Outlook 2003 email account
2. Click on the Tools menu and select Options.
3. Click on the Security tab and click Change Automatic Download Settings.
4. Ensure that the Automatic Picture Download Settings dialog box is checked.
5. Click OK to confirm
6. When you next receive your alpharooms.com email, images should come through but please contact Outlook help if you continue to struggle.
7. Visit your Outlook 2007 email account
8. Click on the tools menu
9. Click on the Trust Center
10.Click on Automatic Download
11.Un-tick add the box marked “Don’t download pictures automatically in HTML e-mail or RSS items”
12.When you next receive your alpharooms.com email, images should come through but please contact Outlook help if you continue to struggle.
MSN Hotmail
1. Visit your hotmail email account.
2. Click the Options link on the right hand side
3. Visit Mail Display Settings.
4. Ensure that the “Display Internet Content” check box is checked.
5. Click ok
6. When you next receive your alpharooms.com email, images should come through but please contact Hotmail help if you continue to struggle
Yahoo Mail
1. Visit your Yahoo account.
2. Click options on the right hand side and enter your account password.
3. Under Mail options click Spam protection.
4. Answer question accordingly and ensure you tick don’t block images.
5. When you next receive your alpharooms.com email, images should come through but please contact Yahoo help if you continue to struggle.
AOL email
1. Visit your AOL email account.
2. Click on Settings next to the AOL logo (left)
3. Under General settings ensure you have hide images un-ticked.
4. When you next receive your alpharooms.com email, images should come through but please contact AOL help if you continue to struggle.
Google Mail
1. Visit your Gmail account
2. Click on the settings link on the top right.
3. Under “contacts images” make sure you select show all images.
4. When your next HTML email comes you should see images.
5. If this does not work click on show images when you visit your HTML email.
6. When you next receive your alpharooms.com email, images should come through but please contact Gmail help if you continue to struggle.
Tiscali email
1. Open the internet Explorer and click on the option 'Tools' 'Internet Option'
2. In the new window that pops up, select the tab 'Advanced'
3. In the list displayed, under the heading 'Multimedia', check or uncheck to turn images on or off.
4. When you next receive your alpharooms.com email, images should come through but please contact Tiscali help if you continue to struggle.
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