Cancellations notified directly to the accommodation will not be effective. All cancellations or amendments must be made directly to Alpharooms in writing or by using 'Manage my Booking' online. Cancellation fees cover all amounts payable to our suppliers plus our admin fee acting on behalf of our agent.

All non refundable / advance purchase room types are excluded from the above policy, cancellation fees are 100% from the point of booking.