At what age do I start paying adult prices for my child?
Child prices are specific to individual airline carriers. Some carriers have an age limit of 12, 14 or 16 years, while other carriers do not offer a child discount at all. If a child discount is available it will be included in your total cost on Alpharooms.com.
- Can I order a Vegetarian meal?
Most airlines now offer the facility of pre-ordering a special meal, i.e. vegetarian, kosher, gluten free etc. You are generally able to order this facility at the time of booking or you may add it as an "optional extra" at a later date.
- Can I purchase an in-flight meal?
Yes you can purchase in-flight meals for charter flights. This can be done at the time of booking or as an "optional extra" booking at a later date. Low-cost airlines do not offer a meal facility but snacks and light refreshments may be available to purchase on board. Scheduled flights include m ...
- Can I take my pet on the flight with me?
Pets travel in a specially prepared area of the cargo hold. It is pressurised and heated to between 50 and 70 degrees F. It is kept dark to help the animals to sleep and to decrease stress. Long haul destinations require the pets to connect with an international flight at London Heathrow. It is ...
- Can my child travel unaccompanied?
A child who is travelling without the accompaniment of an adult over the age of 18 years is considered by the airlines as an unaccompanied minor. In general, airlines have age restrictions (children under 5 years cannot fly alone, children up to 18 can be considered unaccompanied minors (dependi ...
- Do I need Insurance when booking a flight only?
Alpharooms.com strongly recommends taking out adequate medical and personal liability insurance when embarking on any holiday or trip. For your convenience when booking a flight, an option is available to include cover through Mondial Assistance.
- Do I need to re-confirm my flight before departure?
There is no need to reconfirm your flights before departure from the UK though we do recommend that you reconfirm any onward or return flights with the airline you are travelling with locally.
- How long before my departure will I need to check in?
Alpharooms.com recommends checking with your individual carrier for exact check-in times. Although an approximate guide would be: 45 minutes-low cost carriers, 1 hour-Scheduled carriers, 2 hours-charter short haul/3 hours-charter long haul.
- I need wheelchair assistance, what should I do?
Alpharooms.com need to be pre-advised of your condition and/or your special assistance request immediately upon booking to enable us to inform the airline carrier.
- Up to how many weeks can I travel whilst pregnant?
If you are pregnant you should seek guidance from your doctor/midwife. If they give you permission to fly, then contact the airline for their rules on carrying pregnant passengers. Most airlines will not carry you when you are at the end of your second trimester, i.e. over 28 weeks into your pre ...
- What are the restrictions on travelling with sports equipment?
Carriage of sports equipment or excess baggage can be requested but will be "subject to load" and therefore not guaranteed until the flight has been fully loaded, unless this has been pre-paid and agreed with the airline. You will need to contact Alpharooms.com or the airline to arrange handling.
- What are the specific terms of contract with the airline?
This information is specific to individual airline carriers. You are responsible for complying with any airline's terms in relation to check-in times, reconfirmation of flights or other matters. A contract arises between you and the airline when we send you a confirmation e-mail. Please refer to ...
- What happens if there are changes to my flight schedule?
From time to time, airlines have to amend their routes, schedules or flight numbers for operational reasons. Flight changes are beyond our control. In the event of an airline amending time/airport/date we will do our utmost to contact you well in advance. Alpharooms.com will notify you of all fl ...
- What is my baggage allowance?
Baggage allowance in general can range from 10kg to 30kg depending upon whether your carrier is low-cost, charter or scheduled. Please refer to your flight ticket or the carrier's website to obtain this information.
- What is the procedure on travelling with a pushchair?
Pushchairs generally do not class towards baggage allowance. Speak with your airline representative at check-in as you may be able to hold on to your pushchair until just before you step onto the aircraft when it will then be put straight into the hold.
- Which terminal am I flying from?
This information will be in your receipt of purchase, either on email or via the post with your tickets.
- Why do the flight prices sometimes change after the search results page?
Airline computer systems can be slow to return prices to us so to give you fast search results we store these prices for a period of twenty minutes. We then double-check the price afterwards to get you the latest and final price. This is inclusive of all mandatory fuel supplements and duty.
