How can I be sure you won't use my information for anything other than sending me newsletters?
Alpha Accommodation International consider your privacy to be very important. For more information on how we store and use your information please visit our privacy policy: http://www.alpharooms.com/webpages/cobrand/0/privacy.aspx
- How do I add reply@email.alpharooms.com and email@email.alpharooms.com to my address book?
See below for instructions on how to do this depending on who you use to send and receive your emails. We have done our best to include all the major email account providers. If you can’t see your email account provider below, you can always use the help button.Microsoft Office Outlook 200 ...
- How do I change my email address?
Please send us your new and old email address through the "Manage my Booking" section of the website, Please select the "create support request" option from the drop down menu, and on the following screen select the "I have a general query" option from the drop down menu and fill in your request ...
- How do I subscribe to the newsletter?
You can subscribe to our newsletter by following the link on our home page 'Special Offers'.
- How do I unsubscribe
If you would like to unsubscribe from our marketing communications simply click the unsubscribe link in your last email. We will remove you from our mailing list straight away, however due to the way we send our emails it is possible you may receive one more email.
- How often will you send me emails?
We intend to send you one email per week with relevant news and travel offers. We will do our best not to clutter your inbox.
- I can't click the links within the alpharooms.com email
If you add email@alpharooms.net to your address book and safe list you should have no problems viewing and clicking the links on our emails. If you still can't click the links try unblocking pop ups. If you continue to struggle visit the help option within your email provider.
- I have entered the competition and now I am receiving newsletters
By entering one of our competitions you agree to alpharooms.com sending you marketing promotions. You will be entered into our prize draw and contacted by email if you are the lucky winner. Your email address is stored securely and will only be used by Alpha Accommodation International for marke ...
- I signed up for the newsletters but I have not received an email yet
While we are doing our best to ensure our newsletters are delivered to your inbox, your email account may have added us to your junk folder by default. Make sure you check your junk folder for our sign up confirmation email and click the link to complete your subscription. If you add us to your ...
- I unsubscribed but I am still receiving newsletters
We unsubscribe our subscribers by an automated link within the email. However from time to time as with most companies we may have a technical error. If you have unsubscribed and still get our emails please reply unsubscribe to the last email you received and we will remove you from our mailing ...
- I want HTML emails but I can’t see the images in my inbox
Receiving an email isn’t always easy. Your email provider will always ask you if you trust who the email is from before it allows you to see images. Even if you have added us to your address book and safe list some email providers don’t allow images. Look below for our suggestions o ...
- What type of emails will I receive?
The emails we send are packed with exclusive special offers, competitions and holiday ideas. We try to send our subscribers our best offers first so you can save money on your next holiday hotel. We know you may not travel every month but you might find a bargain by staying subscribed to our spe ...
- What's the difference between HTML and text emails?
HTML emails are image based emails. If you prefer your emails with a little colour and have time to browse this may be the best option for you. Be careful, your email account must have images turned on in order to see the content of a HTML email. If you have trouble receiving our fantastic news ...
- Why do emails come from email@alpharooms.net?
While our emails read 'alpharooms.com' in the 'from' address the sender address for all alpharooms.com emails is email@alpharooms.net. This is not the reply address but a separate server which we send our newsletter from. To ensure we get to your inbox and you don't miss out on our exclusive spe ...
